Webmail Spam Filtering Settings

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Contents

General Information

FRII will be using a new spam filtering system that can be accessed and modified via webmail. Customers may notice a simplicity of the new spam filtering system. Instead of the detailed level of control that the legacy spam filtering software provided, the new system has fewer options and a more advanced built-in spam filtering algorithm.

Log in to Webmail

  1. Navigate to https://mail.frii.com.
  2. Enter your email address and password.
    • Use Tuxedo if you are on a high speed connection.
    • Use Webmail Lite if you are on dialup or have a significant quantity of emails in your Inbox.

SignInWebmailLite.PNG SignInTuxedo.PNG

Tuxedo

Blacklist a Sender

Add a sender to your blacklist directly from Tuxedo:

TuxedoBlockSender.PNG

Whitelist a Sender

Add a sender to your whitelist directly from Tuxedo:

TuxedoAllowSender.PNG

Webmail Lite

Blacklist a Sender

Add a sender to your blacklist directly from Webmail Lite:

WebmailLiteBlockSender.PNG

Whitelist a Sender

Add a sender to your whitelist directly from Webmail Lite:

WebmailLiteAllowSender.PNG


Advanced Spam Filtering

Advanced Spam Filtering Access

  1. To access advanced spam filtering options, first log in to MagicMail.
  2. Then, modify your Spam Settings by clicking the link from webmail, as shown below.
Webmail Lite Tuxedo
WebmailLiteSpamSettings.PNG TuxedoSpamSettings.PNG

Advanced Spam Filtering Options

AntiSpamProtection.PNG

  • Spam Protection
    • Enabled: Email will be filtered based on your spam protection level.
    • Disabled: Email will not be filtered. All spam will go to your Inbox.


  • Spam Protection Level
    • Normal: Spam is detected; however, this setting does not allow you to review the contents of spam messages.
      • This setting is not recommended.
    • Normal with Quarantine: Spam will be placed in the Spam folder for your review.
      • LightBulb.png This is the recommended setting.
    • Strict: Emails detected as spam will be bounced to the recipient unless they are present in your From: Whitelist.
      • This setting is not recommended.


  • Edit Spam Lists
    • Subject Blacklist: Add a character string to blacklist by subject line.
      • Ex: Viagra
    • From: Blacklist: Block sender by email address or domain.
      • Ex: sender@domain.com
        • Blacklists one sender.
      • Ex: @domain.com
        • Blacklists all senders from domain.
    • From: Whitelist: Allow sender by email address or domain.
      • Ex: sender@domain.com
        • Whitelists one sender.
      • Ex: @domain.com
        • Whitelists all senders from domain.
    • Note: These user spam lists are unique to each email address. If an email is going into spam and MagicMail gives a warning that the sender has already been added, ensure that the email address the message was sent to is the same one you are logged in with.
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