Manage MailArmory Domain Administrators

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Contents

Administrator Roles

  • Account Administrator: Full rights to all domains within an account. The account administrator manages a single account. Use this when you have two or more distinct domains that require separate administrators. An account can have multiple administrators.
  • Account Operator: Controls all domain-level settings (blacklist, whitelist, block vs. quarantine options), and can add or delete mailboxes. The account operator can also run historical reports of email delivery and blocking for any email user. Accounts can have multiple operators. The account operator cannot modify user roles.
  • Dashboard Operator: Access to the user’s Personal Dashboard for individual configurations. This user cannot change domain or user settings but can view any mailbox setting, and can also run historical reports of email delivery and blocking for any mailbox in the domain. All registered mailbox owners are dashboard operators.

Add New Administrator

  1. Log in to the Domain Administrator Dashboard at new.mailarmory.com in your web browser as an existing administrator.
  2. Click Manage > Administrators > Account Administrators.
  3. Enter the email address of the new admin user, select their role, and click the green plus button to add.

    MA2AdminAddAdmin.PNG

  4. The new user will then receive an email to set their administrator password. They need to click the Activate <email_address> link and set a password.

Administrator Password Reset

  1. Navigate to new.mailarmory.com in your web browser.
  2. Click the Can't remember your password? link.

    MA2AdminForgotPassword.PNG

  3. Enter the email address of the administrator and click Fetch.

    MA2AdminForgotPasswordFetch.PNG

  4. The administrator will then receive an email with their current password.

Remove Administrator

  1. Log in to the Domain Administrator Dashboard at new.mailarmory.com in your web browser as an existing administrator.
  2. Click Manage > Administrators > Account Administrators.
  3. Click the red X next to the administrator you wish to remove.

    MA2AdminRemoveAdmin.PNG

  4. The administrator user has been removed.
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