FRII Customer Support Home
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Welcome to the FRII Customer Support Wiki page! On this page you will be able to find articles to assist you with everything from setting up your email to troubleshooting connection issues to managing your FRII hosted website. Please click a category on the right or use the search box on the left to find the help you need.
Not finding what you're looking for or have a suggestion for our Wiki? Please email us at support@frii.com
and we will work to get the information you need added.
Technical Support Hours:
Monday - Friday: 8am to 8pm
Weekends: 11am to 8pm
Phone Support:
(970) 212-0700 (Fort Collins)
(303) 448-5599 (Denver)
(970) 871-0913 (Steamboat Springs)
(800) 935-6527 (Toll free)
Support questions: support@frii.com
Billing questions: customercare@frii.com
Spam Reporting Email: spam@mailarmory.com
Front Range Internet has support technicians available Monday through Friday 8am to 8pm and Saturday and Sunday from 11am to 8pm, excluding major holidays. They can help you set up your connection to the Internet, troubleshoot problems related to your Internet service and answer basic billing questions.
Support Technicians are not available on New Year's Day, Memorial Day, July 4, Labor Day, Thanksgiving Day, the Day after Thanksgiving, Christmas Eve, Christmas Day and on the day of our annual Christmas party that all staff attend.
